Delete your Popcorn account

What gets deleted

• Your account with sign-in details, profile and settings
• Your personal tasks, lists and history, plus projects and clients without other members
• Connected services (e.g. Google) including stored access keys, calendar entries, notifications, game scores and shared links
• Your waitlist entry

What is kept

• Shared projects and clients go to the longest-standing member. Your tasks in them stay without your name.
• Invoices and payment records are kept by our payment provider Stripe because of statutory retention requirements. A running subscription is cancelled at the end of the paid period; nothing more is charged.

How long it takes

After your request you have 7 days to change your mind. Until then you can cancel the deletion in the app or here. After that, the account is permanently deleted in the next daily run, at the latest 8 days after your request.

How to delete your account

In the app

Desktop app: Settings → Data and account → “Delete account …”. Android app: Settings → Account → “Delete account …”.

Without access to the app or your account

Send an email to support@jvmg.at – from your account's email address or with that address in the message – with the subject “Delete account”. We'll delete the account for you and confirm by email.

Here on the website

Sign in with the same account you use in the app and confirm the deletion.